Privacy Policy

1. Data controller

Pulse Flowcore Learning Ltd is the data controller for personal data collected through pulse-flowcore.click and in connection with our educational sessions.

Contact: hello@pulse-flowcore.click · 164 Belsize Road, Lisburn, County Down, BT27 4DS, United Kingdom · Phone: 0289264488

2. What data we collect

• Contact form submissions: name, email, session interest, preferred date, and message content.
• Booking data: name, email, phone (if provided), payment confirmation references, and session attendance records.
• Delegation review data: wallet addresses and staking details you voluntarily provide for review sessions.
• Technical data: IP address, browser type, and pages visited if analytics cookies are accepted.
• Cookie consent preference: stored locally in your browser.

3. How we use your data

• Respond to enquiries and confirm bookings
• Deliver sessions and provide agreed follow-up materials
• Improve our website and understand which content is most useful (analytics, with consent)
• Comply with legal obligations including tax record-keeping

4. Legal bases (UK GDPR)

We process personal data on the following bases: contract performance (bookings), legitimate interests (responding to enquiries, improving services), consent (analytics cookies), and legal obligation (financial records).

5. Retention

Contact form messages are retained for twelve months unless a booking follows, in which case data is kept for six years for accounting purposes. Delegation review notes are deleted twelve months after the session unless you request earlier deletion. Analytics data is retained for twenty-six months.

6. Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict, or object to processing of your personal data, and the right to data portability where applicable. You may withdraw consent for analytics at any time by clearing cookies or contacting us. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).

7. International transfers

Our website may use third-party services (such as font providers or analytics) that process data outside the UK. Where transfers occur, we rely on adequacy decisions or standard contractual clauses as appropriate.

8. Sharing

We do not sell personal data. We share data only with payment processors for session fees, email delivery providers for confirmations, and where required by law.

9. Security

We implement appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS) and access controls on internal systems.

10. Changes

We may update this policy periodically. Material changes will be noted by updating the date above. See also our Cookie Policy.